Shipping policy

We work to get your Finn order packed and on its way as quickly as possible. Please review our shipping information below before placing your order.

Free Shipping

We offer free Economy shipping on U.S. orders of $150 or more, calculated after discounts and before taxes.

Orders under $150 are subject to the shipping rates displayed at checkout.

Order Processing

Orders are typically processed and shipped within 1–3 business days after your order is placed.

Orders placed on weekends or holidays will begin processing on the next business day.

During new releases, sales, holidays, or other high-volume periods, processing may take slightly longer.

Delivery Times

Delivery times vary based on your location and the shipping method selected at checkout.

Estimated delivery dates are provided as a convenience and are not guaranteed. Carrier delays, weather, holidays, and other circumstances outside of our control may affect delivery times.

Order Tracking

Once your order ships, you will receive a shipping confirmation with tracking information at the email address or phone number provided during checkout.

Please allow time for the carrier to scan your package before tracking information becomes available.

Shipping Address

Please double-check your shipping address before submitting your order.

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing your order, contact us as soon as possible. We will do our best to make the correction before the order ships, but we cannot guarantee changes once an order has entered fulfillment.

Lost or Missing Packages

If your tracking information shows your package as delivered but you cannot locate it, please check around the delivery location and with household members or neighbors before contacting us.

If your package still cannot be located, contact the Finn team and we will help you determine the appropriate next steps with the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and photographs of the package and affected merchandise so we can assist you.

Returns

We offer free returns on eligible items within 30 days of delivery. Please see our Return & Refund Policy for complete return requirements and instructions.

Questions?

If you have questions about shipping or an existing order, please contact the Finn team through the contact information provided on our website.

Finn
Designed in Alabama